Delete your Vigor Vcargo account

Vigor Vcargo app, published on Google Play by PPN Network India Private Limited

How to request deletion

1. Send an email to contact@vigorebike.in with the subject “Delete my Vigor Vcargo account”.
2. Include the mobile number registered in the app and your full name.
3. We will verify the request (we may call or send an OTP to the registered number) and confirm by email.
4. Your account and data are deleted within 30 days of verification.

Please return any rented vehicle and clear outstanding dues before requesting deletion. An active subscription ends when the account is deleted.

Data that is deleted

• Profile: name, mobile number, address, date of birth, gender
• KYC data: Aadhaar / DigiLocker details, identity document photos, selfie
• Location data and app preferences
• Wallet balance details and referral points

Data that is kept

• Payment and invoice records, kept for up to 8 years as required by Indian tax and accounting law.
• Records needed to resolve an open dispute, unpaid dues, vehicle damage claim or legal request, kept only until that matter is closed.

Questions? Contact contact@vigorebike.in. VigorEbike Pvt Ltd, Sunder Nagar, Jaipur, Rajasthan 302020, India.